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Case Study · Fintech & Messaging

MSGPLS.

MSGPLS lets businesses send invoices and take payments by text message. We scaled its messaging and payments core.

Fintech & Messaging
10x Peak message throughput 2.4 days Faster average payment 99.95% Message delivery rate 6 Engineers in the team
The challenge

What stood in the way

Message volumes spiked at month-end, causing delays in payment links reaching customers.

The company needed PCI-compliant payments without storing card data itself.

Our solution

How Generic Soft helped

We redesigned the messaging pipeline with Redis queues, carrier failover and rate-aware sending.

Tokenised payments and automated compliance logging kept card data out of scope.

Outcomes

What changed for MSGPLS

✓ Month-end spikes handled without delays. ✓ PCI scope reduced through tokenisation. ✓ Faster customer payments through SMS links. ✓ Clear delivery tracking for every message. “

Our customers get paid faster and we sleep better at month-end.

Co-Founder MSGPLS
How we worked

From kickoff to production in four phases.

Weeks 1–2 Discovery

Workshops with MSGPLS stakeholders, codebase review and agreed goals, scope and ways of working.

Weeks 3–4 Planning

Architecture decisions, backlog setup, team onboarding and the delivery pipeline.

Ongoing Delivery

Two-week sprints with demos, code reviews, automated testing and transparent reporting.

Launch+ Scale

Production release, monitoring, performance tuning and knowledge transfer.

More case studies

View all work → See case study → Boiler Capital See case study → LimeChain See case study → Veritas Consultancy

Ready for results like MSGPLS's? Discover if we're a good fit for you.

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