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Case Study · Sales & field marketing · Platform rewrite

Face2Face Field Sales.

Rewriting a decade-old, framework-less PHP backend in modern Laravel for a European field-sales company, while hundreds of salespeople keep working on the existing apps.

Sales & field marketing · Platform rewrite
Client European field-sales company Users Hundreds of salespeople on tablets + managers Project Backend rewrite in Laravel Status Delivery ongoing
Client

The platform behind daily field sales.

A European field-sales company whose in-house platform runs its daily operations. Hundreds of salespeople use a tablet app, and managers use an admin console.

Generic Soft is rebuilding the backend from scratch in modern Laravel on managed cloud infrastructure, keeping the existing apps working against a new API.

Who depends on it Hundreds of salespeople on a tablet app Managers on an admin console New Laravel API Existing apps keep working
The challenge

Ten years of growth, one fragile backend.

More than ten years of growth had left the platform with:

01

A framework-less PHP backend

02

No automated tests

03

Security gaps

04

A fragile job server

05

Imports and reports that broke at real volumes

06

Knowledge held by one person

What we did

A rebuild from scratch, without stopping the business.

Generic Soft is rebuilding the backend from scratch in modern Laravel on managed cloud infrastructure, keeping the existing apps working against a new API.

Discovery and architecture: a fresh PostgreSQL design and a rehearsed cutover plan, validated by an independent reviewer

Specification by discovery: weekly sessions with the product owner turn the legacy behaviour into recorded decisions

Full domain rebuild: sales, campaigns, teams, customers, timesheets, reporting, contracts and payments

Security by design: modern authentication, no raw SQL, secrets out of the code, GDPR retention

AI-assisted development with continuous testing and deployment

Results (delivery ongoing)

A maintainable platform, taking shape.

Six months into the rewrite, the new backend is replacing a decade of ad-hoc code with a standard, tested foundation.

0 → 1000s From zero automated tests to thousands 200+ Merged changes in about six months from a lean team Codebase Standard

A standard, maintainable codebase in place of a decade of ad-hoc PHP.

Security By design

Main security risks designed out, not patched.

Tech stack

Built with

Back-end Laravel PHP 8.5 Database PostgreSQL Infrastructure & CI/CD Laravel Cloud GitHub Actions

More case studies

View all work → See case study → Valtech See case study → Boiler Capital ML See case study → MIG Lyaskovets–Strazhitsa

Ready for results like Face2Face Field Sales's? Discover if we're a good fit for you.

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